At 7jll, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform.
Your Privacy, Our Commitment
These highlights summarize our key privacy practices. The full policy below contains the complete and binding details.
7jll collects only the personal data necessary to operate the platform, verify your identity, process transactions, and comply with applicable regulations. We do not collect data beyond what is required for these purposes.
7jll does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only with service providers who help us operate the platform, and only to the extent necessary.
All personal data held by 7jll is stored on secured servers protected by SSL/TLS encryption, access controls, and regular security audits. We apply industry-standard safeguards to prevent unauthorized access, disclosure, or loss.
You have the right to access, correct, and request deletion of your personal data. You may also withdraw consent for certain processing activities at any time. Contact 7jll support to exercise any of your data rights.
7jll uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings, though some features may not function correctly if cookies are disabled.
7jll may send you transactional emails related to your account activity, security alerts, and platform updates. Promotional communications are only sent with your consent and can be opted out of at any time through your account settings.
Important: This Privacy Policy ("Policy") describes how 7jll ("7jll," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("you," "your") who access or use the 7jll online gaming platform at 7jll.net (the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 7jll is committed to protecting the privacy and personal data of all players and users of the Platform. This Policy has been prepared in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
1.2 This Policy applies to all personal data collected through the Platform, including data provided during registration, during gameplay, through customer support interactions, and through your use of payment services on the Platform.
1.3 This Policy should be read alongside the 7jll Terms & Conditions. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
1.4 We encourage you to read this Policy carefully and in full. If you have any questions about how 7jll handles your personal data, please contact us using the details provided in Section 14.
2.1 For the purposes of applicable data privacy legislation, 7jll is the data controller responsible for the personal data collected through the Platform. As data controller, 7jll determines the purposes and means of processing your personal data.
2.2 7jll operates the Platform for Filipino players and is committed to complying with the Data Privacy Act of 2012 and all related regulations issued by the National Privacy Commission of the Philippines.
2.3 If you wish to contact 7jll regarding any data privacy matter, including to exercise your rights under applicable law, please use the contact details set out in Section 14 of this Policy.
3.1 7jll collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age and identity verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory compliance |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service improvement |
| Usage Data | Login times, games played, bet amounts, session duration | Responsible gaming monitoring, platform analytics |
| Communications Data | Support chat logs, email correspondence | Customer support, dispute resolution, quality assurance |
3.2 Where 7jll requires you to provide personal data to comply with a legal obligation or to perform a contract with you, failure to provide that data may prevent us from opening or maintaining your account or processing your transactions.
3.3 7jll does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.
4.1 7jll collects personal data through the following means:
4.2 7jll does not purchase personal data from data brokers or other third-party data aggregators for marketing purposes.
5.1 7jll uses your personal data for the following purposes:
5.2 7jll will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.
6.1 7jll processes your personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 7jll does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
7.2 All third-party service providers who process personal data on behalf of 7jll are required to do so only in accordance with our instructions and applicable data privacy law. They are prohibited from using your data for their own purposes.
7.3 In the event that 7jll undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
8.1 7jll uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and improve your experience.
8.2 The following types of cookies are used on the 7jll Platform:
8.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in or access certain features.
8.4 7jll does not use third-party advertising cookies or allow third-party advertisers to place cookies on the Platform.
9.1 7jll retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary to fulfill the purposes described in this Policy.
9.2 In general, 7jll applies the following retention periods:
9.3 Where personal data is no longer required for any lawful purpose, 7jll will securely delete or anonymize it in accordance with our data disposal procedures.
10.1 7jll implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
10.2 While 7jll takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. 7jll cannot guarantee absolute security but is committed to promptly addressing any security incidents that may occur.
10.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7jll will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
11.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7jll:
11.2 To exercise any of the rights listed above, please contact 7jll support at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
11.3 If you believe that 7jll has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12.1 The 7jll Platform is strictly intended for users who are 21 years of age or older. 7jll does not knowingly collect personal data from individuals under the age of 21.
12.2 If 7jll becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be suspended immediately and the personal data will be deleted as soon as practicable, subject to any legal obligations to retain records of the underage access.
12.3 If you believe that a minor has registered an account on the 7jll Platform, please contact us immediately at [email protected] so that we can take appropriate action.
13.1 7jll reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by email or through an on-platform notification prior to the changes taking effect.
13.2 The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
13.3 We encourage you to review this Policy periodically to stay informed about how 7jll protects your personal data. The current version of this Policy is always available at 7jll.net/privacy-policy.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7jll handles your personal data, please contact our Data Privacy team.
14.2 You may reach us by email at: [email protected]
14.3 Our support team is available 24 hours a day, 7 days a week. Please include your registered username and a clear description of your query or request to help us respond as efficiently as possible.
Data privacy inquiries: [email protected] — available 24/7. For urgent security concerns, please mark your message as "URGENT – Data Privacy" in the subject line.
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